A space for useful conversation among community members is created and maintained through community platforms. Members can use the community building platform to express their opinions, ideas, and worries. The term "community engagement" is occasionally used to describe this procedure.
An online community platform serves as a meeting place for people who share hobbies, objectives, or other traits (such as identity, purpose, or philosophies) so they may get to know one another and develop relationships.
Creating, hosting, and managing an online community for a company or brand can be done with the help of community management software.